Terms & Conditions

Last Updated: June 2026

Welcome to Chez Rafter. By using this website and placing an order, you agree to the following Terms & Conditions.

Products

Chez Rafter sells children’s books, gift bundles, and related products through this website. Product descriptions and images are provided as accurately as possible; however, colours and appearance may vary slightly between screens.

Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

Prices may change without notice.

Orders

When you place an order, you agree that the information you provide is accurate and complete.

I reserve the right to cancel or refuse an order if:

• Product availability changes
• Payment cannot be processed
• Incorrect pricing or product information has been displayed
• Fraudulent activity is suspected

Payment

Payments are processed securely through trusted third-party payment providers.

Chez Rafter does not store credit card details.

Shipping

Orders are shipped within Australia only.

Delivery times are estimates and may vary depending on Australia Post or other delivery providers.

Chez Rafter is not responsible for delays caused by postal services, weather events, or circumstances outside my control.

Returns and Refunds

Please refer to the Returns & Refunds Policy for full details.

If your order arrives damaged or incorrect, please contact me within 7 days of delivery.

Intellectual Property

All content on this website, including text, illustrations, book content, logos, images, and branding, remains the property of Chez Rafter unless otherwise stated.

Content may not be copied, reproduced, distributed, or used without written permission.

Website Use

You agree not to:

• Use this website for unlawful purposes
• Attempt to interfere with website security or operation
• Copy or misuse website content

Limitation of Liability

To the extent permitted by Australian law, Chez Rafter is not liable for any indirect, incidental, or consequential loss arising from the use of this website or products purchased through it.

Nothing in these Terms & Conditions excludes rights available under the Australian Consumer Law.

Changes to These Terms

These Terms & Conditions may be updated from time to time without notice.

The latest version will always be available on this website.

Contact

For questions regarding these Terms & Conditions, please contact:

Chez Rafter

Email: [email protected]